Every Real-Forklift comes with a Thrustmaster T300 RS force feedback steering wheel. Every unit we ship comes with a glue plug to prevent users from moving the selector switch, so make sure to check for it.
In Windows Search, type joystick then select Setup USB Game Controller
Select the Thrustmaster controller setting. If it shows you this, then you have a communication problem between your steering wheel and Windows operating system.
First things first, make sure the selector switch on the left side of the steering wheel is set to PS3. All of our units are shipped to be glued in that position. Once that is verified, you will need to shut off the simulator and unplug the power from the back of the steering wheel base. It is a three receptacle plug. Wait 30 seconds for it to completely power down. Plug back in and power-up your simulator.
Always stand clear of the steering wheel on boot up as it will run through a calibration.
Once that is done, go back to the joystick panel and see if it is now showing the correct Thrustmaster control panel. If you see the image below then you are good to go.
If this doesn’t resolve your issue please contact our support team.
Real-Forklift Observation Post is the Windows PC application that allows Trainers to provide remote trainer support to their operators when they are using using their Real-Forklift Virtual Reality Simulator.
If you notice that when you turn your physical steering wheel and your virtual steering wheel either turns at a faster rate or stops turning too soon then you need to reset the control mapping. This will require an administrator to log into the simulator.
If you find yourself unable to complete initial calibration during startup refer to item 4 above. The most likely reason is the steering wheel is out of calibration. Complete step 4 above and before putting on your headset.